FAQ

What types of stone products do you offer?

We offer a wide range of premium natural stone products, including marble, granite, quartzite, limestone, travertine, onyx, and porcelain slabs. We also provide tiles, pavers, stone veneer, and custom stone accessories for interior and exterior applications.

Where do you source your stones from?

We source our stones from Turkey and other top quarries around the world to ensure the highest quality, durability, and aesthetic appeal

Do you offer custom-cut stone solutions?

Yes! We provide custom-cut slabs, tiles, and stone pieces to meet specific project needs, ensuring a perfect fit for your design.

How can I place an order?

You can place an order by contacting our sales team via email at [email protected] or by visiting our Miami showroom. We will assist you with product selection, shipping options, and finalizing your purchase.

What are your shipping options?

We offer warehouse pickup and coordinate freight shipping through our partnered carriers. Shipping costs are determined by the carrier, and we handle all logistics to ensure a smooth delivery.

How long does shipping take?

Delivery times vary depending on location and carrier availability. Standard shipping within the U.S. usually takes 5-14 business days.

What is your return policy?

We accept returns within 30 days if the product is unused and in its original condition and packaging. However, custom-cut orders and installed products are non-refundable. For more details, visit our Refund & Returns Policy page.

Do you offer wholesale pricing?

Yes! We offer wholesale pricing for bulk orders. If you are a contractor, designer, or retailer, contact us at [email protected] to discuss pricing options.

Do you provide installation services?

We do not provide installation services, but we can recommend professional installers and contractors in your area.

How can I apply for a job at The Stone Park?

We are always looking for talented professionals to join our team! Currently, we are hiring a Spanish-speaking Sales Representative. To apply, send your resume to [email protected].

 

For further inquiries, feel free to contact us at [email protected]. We’re happy to assist you!